At Spirit Casino, your personal information matters to us, and so does your right to decide how it’s handled. This policy sets out what we collect when you visit canada-spiritcasino.co, why we collect it, how long we keep it, who we share it with, and what we do to keep it safe.
What Data Do We Collect
Opening an account, joining a promotion or funding your balance means we’ll need a few details from you. Typically that includes:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
Alongside that, some information is gathered automatically each time you browse. Think IP address, device type, browser, operating system, where you arrived from, how long you stayed, which pages you opened, and what you clicked on.
Why Do We Collect Data
The information serves several distinct purposes:
- Running our services day to day, deposits and withdrawals included
- Reaching out to you about promotions, new features or notices you need to see
- Tailoring what you see on the site to your preferences
- Meeting our regulatory duties, including anti-money laundering (AML) and know-your-customer (KYC) checks
- Watching accounts for signs of fraud or activity that doesn’t look right
- Internal reporting and analysis that helps us make the platform better
How Do We Share Data
There are limited situations where your details go beyond our own team:
- Third-party service providers who keep our operation running, such as payment processors and IT infrastructure partners
- Regulators or law enforcement, when the law requires us to hand information over
- Other companies within our corporate group, for operational reasons
We don’t sell your personal information. We don’t rent it out or trade it either. Every partner we work with signs strict confidentiality terms before they touch a single record.
Data Security
Keeping your data locked down is something we take seriously. Our safeguards include:
- Industry-standard SSL encryption covering all data in transit
- Tight access controls, with password protection on sensitive systems
- Security audits and testing carried out by outside specialists at regular intervals
- Ongoing updates to our security protocols as threats change
Cookies and Tracking
Cookies and similar tracking tools help us smooth out your visit, understand traffic patterns and back up our security checks. Your browser settings let you control which cookies you accept. Just keep in mind that switching them off can break parts of the site.
Your Rights
As a Spirit Casino player, you’re entitled to the following when it comes to your own data:
- Access: You can ask us for a copy of the personal data we hold on you
- Correction: Spotted something wrong or outdated? Let us know and we’ll fix it
- Deletion: In certain situations, you can ask us to erase your personal data
Want to act on any of these? Write to us at support@canada-spiritcasino.co and we’ll take it from there.
Data Retention
We hold personal information for as long as it takes to deliver our services and satisfy our legal duties, which includes the record-keeping periods set out under anti-money laundering rules.
Changes to This Policy
This policy may be revised from time to time. Updates appear on this page and apply as soon as they’re published, so it’s worth checking back now and then.